2021-2024 Strategic Plan

Financial Stability & Stewardship

Ensure long term sustainability through management of existing financial resources and attracting new resources in a responsible manner

  • Train and engage Board members in fundraising
  • Implement diversification of fundraising plan
  • Develop a plan for obtaining new funding sources for agency programs
  • Develop and implement review of internal controls schedule and procedures
  • Review and implement communications/marketing plan
  • Develop a plan for streamlining financial systems/procedures
  • Develop an Advocacy Plan

Governance

Develop and provide opportunities for the Board to remain active and engaged

  • Develop an Annual Board Engagement Plan
  • Develop recruitment and onboarding procedures
  • Develop a plan for Board accountability

Client Services

Continue to develop, implement, and provide quality services that meet the needs of our clients and their families

  • Continue to hire and retain highly qualified staff
    and trainers
  • Develop a plan for serving non-English speaking families
  • Develop a plan for expansion of ABA program
  • Develop an evaluation plan for current and prospective programs
  • Continue to review, implement, and improve technology plan for process improvement
  • Develop an Annual Marketing and Communications Plan for client services
  • Strengthen and expand relationships with educational and training institutions for qualified providers
  • Develop resiliency/contingency plan
  • Revise and implement resources for clients and families (survey and handout)

Workforce Development

Develop recognize & empower Abrazos Family Support Services most valuable asset, our employees

  • Develop plan for adequately addressing HR needs or organization
  • Develop comprehensive compensation plan
  • Develop formal onboarding plan
  • Develop formal training plan
  • Develop marketing and communications plan for recruitment
  • Develop and implement a staff engagement plan/culture
  • Update succession plan
  • Ensure staff have adequate resources and space

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